At The Evidence Room we are committed to safeguarding and preserving the privacy of our visitors.
We do update this Policy from time to time so please do review this Policy regularly.
In running and maintaining our website and business we may collect and process the following data about you:
Information about your use of our site including details of your visits such as pages viewed and the resources that you access. Such information includes traffic data, location data and other communication data.
Information provided voluntarily by you. For example, when you register for information or make a purchase. This includes name, address, phone number and email.
Information that you provide when you communicate with us by any means, such as an email and phone number.
We collect this information from you or from the lead booking on your behalf and do not collect personal information from any other source.
We may gather information about your general internet use by using the cookie. Where used, these cookies are downloaded to your computer and stored on the computer’s hard drive. Such information will not identify you personally; it is statistical data which does not identify any personal details whatsoever.
You can adjust the settings on your computer to decline any cookies if you wish. This can be done within the “settings” section of your computer. For more information please read the advice at AboutCookies.org
We use the information that we collect from you to provide our services to you. In addition to this we may use the information for one or more of the following purposes and on the following lawful grounds:
To take online, telephone or in person card payments from you (contractual necessity) using Paypal. Paypal has its own privacy notice which can be viewed here: https://www.paypal.com/uk/webapps/mpp/ua/privacy-full
To provide information to you that you request from us relating to our products or services (contractual necessity). This includes SMS messages to the mobile phone number and emails to the email address for the lead booker to confirm and remind you of your booking.
To provide information to you relating to other products that may be of interest to you. Such additional information will only be provided where you have consented to receive it. If you have previously purchased goods or services from us we may provide to you details of similar goods or services, or other goods and services, that you may be interested in. We believe that it is in our legitimate interests to keep you informed of similar goods and services that we think are of interest to you. We do not think that the frequency or content of the information we send to you will harm your data security or privacy rights and you will always have a clear and easy to follow option to unsubscribe from further messages.
To inform you of any changes to our website, services or goods and products (legitimate interests).
CCTV: We have CCTV security cameras in communal areas at our location sites. It is in our legitimate interests to record visitors to our premises in the interests of safety and security of people and property.
We never give your details to third parties.
In the event that we sell any or all of our business to the buyer.
Where we are legally required by law to disclose your personal information.
To further fraud protection and reduce the risk of fraud.
We only obtain, use and retain personal information that is relevant to and not excessive for the purpose that we require it. We will delete your information when you ask us to or when we no longer have a need to retain it which will be no longer than 10 years after we last had any contact from you. CCTV footage is recorded on a loop system which, on average, over-records after 3 weeks.
In accordance with GDPR 2018 you have the right to access any information that we hold relating to you. You have the right to ask The Evidence Room to delete all data we hold on you. The request can be made 60 days after your booked experience and will be fulfilled within 30 days of your request. To request the deletion of your data please email firstname.lastname@example.org.
You can find more information about your GDPR rights and when they apply in the UK ICO Guidance: https://ico.org.uk/for-organisations/guide-to-the-general-data-protection-regulation-gdpr/.
We encourage users to share our content and/or like our on profile on the popular Social Media websites Facebook, Twitter, YouTube, Google+ and LinkedIn. Cookies and privacy implications from the social networks vary and will be dependent on your nominated privacy settings with each Social Network. Social Sharing buttons will only deploy cookies if you are signed to that respective Social Network at the time of being on our website.
Our website has Google Analytics installed which allows us to track and compile anonymous visitor statistics. The information collected ranges from simple traffic volume to the type of browser you are viewing our website with. This information is valuable to us not just for marketing analysis and quantification, but to improve the usability, security and load speed of our website content. Google Analytics is a popular, secure, flagship webmaster product from Google. The privacy and security of Google Analytics data is a high priority at Google that you can read more about on Google’s Analytics Data Safeguarding page. Google also offer a Google Analytics Opt-out Browser Add-on that will allow you to automatically Opt-out of all websites that track your activity via Google Analytics. No personal information is collected by Google Analytics.
Upon your first visit to our website, you will notice a subtle banner on the page alerting you to the fact that cookies are being placed onto your computer by our website. In order for our website to remember your choice of opting-in, we store a cookie which expires after 30 days.
Our website, either in full or in part, is built on the popular open-source CMS framework – WordPress. WordPress utilises cookies to allow visitors to register, login and comment on our website’s content. If you do not wish to participate in commenting on our website, WordPress will not deploy any cookies onto your device. Cookies will only be created by WordPress if you actively register or comment via the clear forms on our website.
Woocommerce is the most popular ecommerce plugin used across all WordPress websites. Session cookies are used in order to remember your shopping experience, they will be placed on your computer with an expiry of 2 days.
Version September 2020